At ESSENA, we want your shopping experience to be seamless from checkout to delivery. We offer reliable shipping options across Australia, along with complimentary shipping on Australian orders over $200.

AUSTRALIAN SHIPPING

Standard Shipping — $12.95 AUD

Our standard shipping option is available on all Australian orders.

Express Shipping — $14.95 AUD

For those who need their pieces sooner, express shipping is available at checkout.

Complimentary Shipping — Orders Over $200 AUD

Enjoy complimentary standard shipping on all Australian orders over $200.

INTERNATIONAL SHIPPING

We proudly ship our collections worldwide from Australia.

Shipping Destinations

We offer international shipping to most countries. If your location isn’t available at checkout, please contact our customer support and we’ll do our best to assist.

Processing Time

Orders are typically processed within 1–3 business days. During new launches, promotions, or peak periods, processing times may be slightly longer.

Delivery Time

Estimated delivery times vary by destination:

  • New Zealand: 3–7 business days
  • Asia-Pacific: 5–10 business days
  • USA & Canada: 6–12 business days
  • UK & Europe: 6–14 business days
  • Rest of the World: 7–20 business days

Please note these are estimates and may vary due to customs processing or local courier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority. These charges are the responsibility of the customer and are not included in your order total unless stated otherwise.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking information so you can follow your parcel’s journey.

Lost or Delayed Parcels

While we work with trusted shipping partners, occasional delays can occur. If your parcel hasn’t arrived within the expected timeframe, please contact us and we’ll be happy to assist.

Need Help?

If you have any questions about international shipping, please contact our customer support team before placing your order.