The team at ESSENA FASHION aim to get your order to you as soon as possible!
Below is everything you need to know about our shipping procedures.
- Please note when completing your order information, it is important to include a valid street number, suburb, postcode, phone number, full name and email address. Orders cannot be processed without this information, and ESSENA will not be held responsible for any delays incurred because of this missing data.
- Order processing will not commence until credit card authorisation and address verification has been approved. Orders which are placed after 2pm will not be shipped until the next business day.
- Once your ESSENA order is ready for dispatch you will receive a confirmation email from us and our shipping carriers.
How much is postage and when will I receive my package?
ORDERS OVER $150 (AUD) RECEIVE FREE SHIPPING FOR AUSTRALIA AND NZ CUSTOMERS.
Postage is charged at a flat rate of $9.95.
Delivery is anywhere within mainland Australia
Goods will be delivered via Australia Post, please allow 5-7 business days to receive your package
If you do not receive your goods after 7 business days, please contact us at firstname.lastname@example.org